How does Fax 2 Email work?
It is also possible to reverse the process and send a fax directly from the desktop PC to any fax number worldwide. For more information on sending a fax from a desktop PC – Please see our PC 2 Fax section of the website.
Although the Fax 2 Email system makes use of the “premium rate” Telkom numbers, the Fax2Email services are often less expensive and more flexible than purchasing a traditional fax machine and telephone service.
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The Fax 2 Email system is easy to set up, completely flexible and accessible 24/7.
Fax 2 Email Registration Step by Step
- Register your Fax 2 Email number,
- A 086 number is paired with your email address,
- You activate you Fax 2 Email account,
- Now you’re up and running ready to receive faxes.
Receiving a Fax on your Fax 2 Email Number
- Someone sends a fax to your 086 number from a land line,
- The hard copy fax is routed to a fax server,
- The fax server receives the fax and converts it to a TIFF or PDF,
- The server looks up the email address the 086 number is linked to,
- The digital fax is sent to your email,
- You receive the digital fax in your inbox.
How it Works frequently asked questions.
How do I register?
Registration happens online. Click on the “sign up” button at the top of the page or on the “registration” link in the navigation. It takes less than 5 min and your Fax 2 Email number is automatically generated at registration.
How do I activate my number and how long does it take to start working?
Once you have registered you would receive an activation email. In the email there is a number activation link. Click on the link, follow the onscreen instructions and activate your number. Activation takes about 2 hours.
How many faxes can I receive per day?
There is no limit on the number of faxes that you can receive per day, or any other time period in fact.
Can I receive multiple faxes at the same time?
Yes. You can receive multiple messages in parallel. This means that your correspondents should never get a busy fax machine ever again.
How long are faxes stored?
Faxes can be stored and retrieved for 7 days after it has been received. This functionality can be turned on or off through the online management porthole
Forwarding a fax to another internet email user.
The fax that has been received is now an attachment to an email in your inbox. Simply forward the email or drag and drop the fax attachment to a new email.
Does the sender need internet access?
No. As far as the sender of the fax is concerned, they are sending the pages to another fax machine.


